
Cancellation
and
refund policy
To accommodate as many clients as possible, and give our clients the essential experience they require, we ask you, our valued clients, to be aware of our cancellation policy.
Cancellation Policy
1. Cancellations made 24 hours or more before the scheduled appointment will receive a full refund.
2. Cancellations made less than 24 hours before the scheduled appointment will be eligible for a 50% refund.
Rescheduling Policy
If you need to reschedule your appointment, we kindly ask that you do so at least 48 hours before the scheduled appointment. We will do our best to accommodate your new preferred date and time.
No-Show Policy
If you fail to show up for your appointment without prior notice, you will not be eligible for a refund.
Refund Process
Refunds will be processed using the original payment method within 3-5 business days of confirming the cancellation.
Please understand that our policies are in place to ensure that our team can continue providing high-quality services to all our clients and to manage appointment availability effectively.